--- title: WorkforceOptimizer Blog | Ken Peh (2) description: Marketing Ace (On the road to become one) (2) --- ![WorkforceOptimizer-logo-1](https://info.workforceoptimizer.com/hs-fs/hubfs/WorkforceOptimizer-logo-1.png?width=440&name=WorkforceOptimizer-logo-1.png)   [![bg17](https://info.workforceoptimizer.com/hs-fs/hubfs/bg17.png?width=2000&name=bg17.png "bg17")](https://workforceoptimizer.com/) ## Ken Peh ![Ken Peh](https://app.hubspot.com/settings/avatar/d926f97fcd900a50f4c394a134032212) Marketing Ace (On the road to become one) ### Recent Posts ## [Dynamic Rescheduling = Better Customer Service](https://info.workforceoptimizer.com/blog/dynamic-rescheduling-better-customer-service) Posted by [Ken Peh](https://info.workforceoptimizer.com/blog/author/ken-peh) on Oct 11, 2018 9:56:00 AM *Reading time: 3 minutes* ![consumer-buying-700x400](https://info.workforceoptimizer.com/hs-fs/hubfs/consumer-buying-700x400.png?width=300&name=consumer-buying-700x400.png)Operational excellence and providing tip-top customer service are some of the top priorities by many companies and businesses. With rapid globalization, a company's top and bottom-line are of utmost importance to the decision makers. Because of this reason, both tangible and intangible resources must be used as efficiently as possible.  [Read More](https://info.workforceoptimizer.com/blog/dynamic-rescheduling-better-customer-service) 0 Comments [Click here to read/write comments](https://info.workforceoptimizer.com/blog/dynamic-rescheduling-better-customer-service#comments-listing) Topics: [October 2018](https://info.workforceoptimizer.com/blog/tag/october-2018), [Dynamic rescheduling](https://info.workforceoptimizer.com/blog/tag/dynamic-rescheduling) ## [Workforce Optimization - What is Dynamic Rescheduling?](https://info.workforceoptimizer.com/blog/workforce-optimization-what-is-dynamic-rescheduling) Posted by [Ken Peh](https://info.workforceoptimizer.com/blog/author/ken-peh) on Oct 9, 2018 9:50:00 AM *Reading time: 2 minutes* ![Save the Date on a wood cube in a corporate background](https://info.workforceoptimizer.com/hs-fs/hubfs/Stock%20images/Save%20the%20Date%20on%20a%20wood%20cube%20in%20a%20corporate%20background.jpeg?width=300&name=Save%20the%20Date%20on%20a%20wood%20cube%20in%20a%20corporate%20background.jpeg)WorkforceOptimizer dynamically redeploy workforce based on unplanned events (sick leave, workload fluctuations) in real-time. As noted by Computers & Mathematics With Application, dynamic rescheduling is a key component for work performance guarantees in the case of distributed applications running in large scale heterogeneous environments. [Read More](https://info.workforceoptimizer.com/blog/workforce-optimization-what-is-dynamic-rescheduling) 0 Comments [Click here to read/write comments](https://info.workforceoptimizer.com/blog/workforce-optimization-what-is-dynamic-rescheduling#comments-listing) Topics: [October 2018](https://info.workforceoptimizer.com/blog/tag/october-2018), [Dynamic rescheduling](https://info.workforceoptimizer.com/blog/tag/dynamic-rescheduling) ## [3 tips to workforce scheduling](https://info.workforceoptimizer.com/blog/4-tips-to-workforce-scheduling) Posted by [Ken Peh](https://info.workforceoptimizer.com/blog/author/ken-peh) on Oct 4, 2018 10:02:00 AM *Reading time: 4 minutes* ![Blog Header 3](https://info.workforceoptimizer.com/hs-fs/hubfs/Blog%20Header%203.png?width=300&name=Blog%20Header%203.png)Workforce scheduling is one of the most important elements of workforce management strategy. As easy as it may seems to be, however, it is not. Most HR personnel are still having a lot of problems with optimizing staffing and employee roster planning, allocation of work resources.  [Read More](https://info.workforceoptimizer.com/blog/4-tips-to-workforce-scheduling) 0 Comments [Click here to read/write comments](https://info.workforceoptimizer.com/blog/4-tips-to-workforce-scheduling#comments-listing) Topics: [Workforce scheduling](https://info.workforceoptimizer.com/blog/tag/workforce-scheduling), [October 2018](https://info.workforceoptimizer.com/blog/tag/october-2018) ## [What is workforce scheduling](https://info.workforceoptimizer.com/blog/what-is-workforce-scheduling) Posted by [Ken Peh](https://info.workforceoptimizer.com/blog/author/ken-peh) on Oct 2, 2018 10:52:00 AM *Reading time: 2 minutes* ![Hand with marker writing Its Monday Don't Forget to be Awesome](https://info.workforceoptimizer.com/hs-fs/hubfs/Stock%20images/Hand%20with%20marker%20writing%20Its%20Monday%20Don't%20Forget%20to%20be%20Awesome.jpeg?width=300&name=Hand%20with%20marker%20writing%20Its%20Monday%20Don't%20Forget%20to%20be%20Awesome.jpeg) Workforce scheduling, or manpower planning, is a combination of arts and science. At its core, its main objective is to have the correct number of staff coupled with their best and optimized skill sets. Marrying the two mentioned with the correct timing, its purpose is to meet predicted and forecasted work for all levels available. And by the word "Optimized", all of these tasks should be completed with the minimal resources invested.  [Read More](https://info.workforceoptimizer.com/blog/what-is-workforce-scheduling) 0 Comments [Click here to read/write comments](https://info.workforceoptimizer.com/blog/what-is-workforce-scheduling#comments-listing) Topics: [Workforce scheduling](https://info.workforceoptimizer.com/blog/tag/workforce-scheduling), [October 2018](https://info.workforceoptimizer.com/blog/tag/october-2018) ## [How mobile technologies affect today's workforce scheduling](https://info.workforceoptimizer.com/blog/how-mobile-technologies-affect-todays-workforce-scheduling) Posted by [Ken Peh](https://info.workforceoptimizer.com/blog/author/ken-peh) on Sep 27, 2018 11:01:53 AM *Reading time: 3 minutes* ![Thinking woman in glasses looking up with light idea bulb above head isolated on gray wall background](https://info.workforceoptimizer.com/hs-fs/hubfs/Stock%20images/Thinking%20woman%20in%20glasses%20looking%20up%20with%20light%20idea%20bulb%20above%20head%20isolated%20on%20gray%20wall%20background.jpeg?width=300&name=Thinking%20woman%20in%20glasses%20looking%20up%20with%20light%20idea%20bulb%20above%20head%20isolated%20on%20gray%20wall%20background.jpeg)*"Employee scheduling automates the process of creating and maintaining a schedule. Automating the scheduling of employees increases productivity and makes many secretarial and manual scheduling positions obsolete".* Such solution usually tracks vacation time, sick time, compensation time, and alert when there are conflicts. As scheduling data is accumulated over time, it may be extracted for payroll or to analyse past activity. [Read More](https://info.workforceoptimizer.com/blog/how-mobile-technologies-affect-todays-workforce-scheduling) 0 Comments [Click here to read/write comments](https://info.workforceoptimizer.com/blog/how-mobile-technologies-affect-todays-workforce-scheduling#comments-listing) Topics: [September 2018](https://info.workforceoptimizer.com/blog/tag/september-2018), [Workforce scheduling](https://info.workforceoptimizer.com/blog/tag/workforce-scheduling) ## [You finally hired the right person. Great! What's next?](https://info.workforceoptimizer.com/blog/you-finally-hired-the-right-person.-great-whats-next) Posted by [Ken Peh](https://info.workforceoptimizer.com/blog/author/ken-peh) on Sep 25, 2018 10:57:00 AM *Reading time: 2 minutes* *![Business man pointing to transparent board with text You're Hired!](https://info.workforceoptimizer.com/hs-fs/hubfs/Stock%20images/Business%20man%20pointing%20to%20transparent%20board%20with%20text%20You're%20Hired!.jpeg?width=300&name=Business%20man%20pointing%20to%20transparent%20board%20with%20text%20You're%20Hired!.jpeg)*Yes! You finally hired the correct person for their dream job. How about giving them what is required to start on the job effectively? In today's competitive business world, it is important to provide every staff the correct tool to ensure maximum productivity. By the moniker of "tool", our article here today refers to proper and systematic planning of staff timetable. This explains the importance of workforce scheduling and how it comes into play in a high performing organization.   In a light-hearted manner to kick-start your week, learn the importance of workforce scheduling via the entertaining comic strips:  [Read More](https://info.workforceoptimizer.com/blog/you-finally-hired-the-right-person.-great-whats-next) 0 Comments [Click here to read/write comments](https://info.workforceoptimizer.com/blog/you-finally-hired-the-right-person.-great-whats-next#comments-listing) Topics: [September 2018](https://info.workforceoptimizer.com/blog/tag/september-2018), [Workforce scheduling](https://info.workforceoptimizer.com/blog/tag/workforce-scheduling) ## [4 Benefits of Predictive Workload for smart workforce planning](https://info.workforceoptimizer.com/blog/4-benefits-of-predictive-workload-for-smart-workforce-planning) Posted by [Ken Peh](https://info.workforceoptimizer.com/blog/author/ken-peh) on Sep 17, 2018 11:02:53 AM *Reading time: 4 minutes* * ![Conceptual image of human brain in colorful splashes](https://info.workforceoptimizer.com/hs-fs/hubfs/Stock%20images/Conceptual%20image%20of%20human%20brain%20in%20colorful%20splashes.jpeg?width=373&name=Conceptual%20image%20of%20human%20brain%20in%20colorful%20splashes.jpeg)**“To expect the unexpected shows a thoroughly modern intellect.” – Oscar Wilde.* The famous playwright and cultural commentator was quoted making this comment in the late 19th century, at a time where the world was busy dealing with the technological advancements of the first Industrial Revolution.   Today as the era of Industrial Revolution 4.0 sweeps us up, "*expect the unexpected*" continues to be one of the drivers of modern intellect.   However, despite being a concept that has been around for a long time, many organizations still struggle to realize, leverage, or exploit the benefits of today’s concept of “*expect the unexpected*” – through the form of predictive workload or predictive analytics.   Besides the obvious benefit of keeping your organization ‘smart’, here are **4 vital benefits** of having predictive workload for your organization. [Read More](https://info.workforceoptimizer.com/blog/4-benefits-of-predictive-workload-for-smart-workforce-planning) 0 Comments [Click here to read/write comments](https://info.workforceoptimizer.com/blog/4-benefits-of-predictive-workload-for-smart-workforce-planning#comments-listing) Topics: [September 2018](https://info.workforceoptimizer.com/blog/tag/september-2018), [Predictive Workload](https://info.workforceoptimizer.com/blog/tag/predictive-workload) [Previous](https://info.workforceoptimizer.com/blog/author/ken-peh/page/1) ## *The WorkforceOptimizer blog provides weekly thought pieces on the challenges, solutions and happenings in the workplace. Subscribe below for weekly updates.* ### Subscribe Here! ### Recent Posts ### Categories - [September 2018 (11)](https://info.workforceoptimizer.com/blog/tag/september-2018) - [October 2018 (9)](https://info.workforceoptimizer.com/blog/tag/october-2018) - [Predictive Workload (7)](https://info.workforceoptimizer.com/blog/tag/predictive-workload) - [Workforce Optimizer (7)](https://info.workforceoptimizer.com/blog/tag/workforce-optimizer) - [Workforce scheduling (6)](https://info.workforceoptimizer.com/blog/tag/workforce-scheduling) - [November 2018 (5)](https://info.workforceoptimizer.com/blog/tag/november-2018) - [Time and Attendance (5)](https://info.workforceoptimizer.com/blog/tag/time-and-attendance) - [Dynamic rescheduling (4)](https://info.workforceoptimizer.com/blog/tag/dynamic-rescheduling) - [Maximize staff utilization (4)](https://info.workforceoptimizer.com/blog/tag/maximize-staff-utilization) - [Artificial Intelligence (3)](https://info.workforceoptimizer.com/blog/tag/artificial-intelligence) - [August 2018 (3)](https://info.workforceoptimizer.com/blog/tag/august-2018) - [workforce analytics (3)](https://info.workforceoptimizer.com/blog/tag/workforce-analytics) - [allowance calculation (1)](https://info.workforceoptimizer.com/blog/tag/allowance-calculation) See all - ![FriarTuck](https://info.workforceoptimizer.com/hubfs/Friar_Tuck_April2018%20Theme/images/ftlogo-noborder-300x56.png) #### Follow Us On [![LinkedIn](https://info.workforceoptimizer.com/hubfs/Friar_Tuck_April2018%20Theme/images/flat_linkedin.png "LinkedIn")](https://linkedin.com/company/friartuck) #### Contact Us - +65 3158 1484 - Sales: sales@workforceoptimizer.com Address: 622 Lor 1 Toa Payoh Level 2 Singapore 319763 © 2018 FriarTuck. -