Moderator Hwee

Recent Posts

Robust coverage

Posted by Moderator Hwee on Feb 27, 2019 11:53:26 AM

Flipping through staff profiles and checking and counter-checking team members’ availability and speciality and level of proficiency? For many industries, especially the healthcare, roster is not just a matching of demand and supply of manpower during a certain period.

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Topics: Workforce scheduling, Maximize staff utilization

Festive Roster Planning

Posted by Moderator Hwee on Feb 12, 2019 10:09:46 AM


How is your festive roster planning coming along? It could be as hard as the spring cleaning you’ve to do. Considering the workforce in Singapore is 75% Chinese (as illustrated in chart below from the Department of Statistics) and they may all rather be celebrating than working on the first two days of the Chinese New Year. The tough decision of putting staff on a shift that they prefer not, may affect their motivations and ultimately impact their performances. It could be the service they render, the care they provide to customers. Worst of all, will they stay in the organization if they perceived this as a bias rostering?  

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Topics: Time and Attendance

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Recent Posts