Dynamic Rescheduling = Better Customer Service

Posted by Ken Peh on Oct 11, 2018 9:56:00 AM

Reading time: 3 minutes

consumer-buying-700x400Operational excellence and providing tip-top customer service are some of the top priorities by many companies and businesses. With rapid globalization, a company's top and bottom-line are of utmost importance to the decision makers. Because of this reason, both tangible and intangible resources must be used as efficiently as possible. 

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Topics: October 2018, Dynamic rescheduling

Workforce Optimization - What is Dynamic Rescheduling?

Posted by Ken Peh on Oct 9, 2018 9:50:00 AM

Reading time: 2 minutes

Save the Date on a wood cube in a corporate backgroundWorkforceOptimizer dynamically redeploy workforce based on unplanned events (sick leave, workload fluctuations) in real-time.

As noted by Computers & Mathematics With Application, dynamic rescheduling is a key component for work performance guarantees in the case of distributed applications running in large scale heterogeneous environments.

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Topics: October 2018, Dynamic rescheduling

3 tips to workforce scheduling

Posted by Ken Peh on Oct 4, 2018 10:02:00 AM

Reading time: 4 minutes

Blog Header 3Workforce scheduling is one of the most important elements of workforce management strategy. As easy as it may seems to be, however, it is not. Most HR personnel are still having a lot of problems with optimizing staffing and employee roster planning, allocation of work resources. 

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Topics: Workforce scheduling, October 2018

What is workforce scheduling

Posted by Ken Peh on Oct 2, 2018 10:52:00 AM

Reading time: 2 minutes

Hand with marker writing Its Monday Don't Forget to be Awesome

Workforce scheduling, or manpower planning, is a combination of arts and science. At its core, its main objective is to have the correct number of staff coupled with their best and optimized skill sets. Marrying the two mentioned with the correct timing, its purpose is to meet predicted and forecasted work for all levels available. And by the word "Optimized", all of these tasks should be completed with the minimal resources invested. 

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Topics: Workforce scheduling, October 2018

How mobile technologies affect today's workforce scheduling

Posted by Ken Peh on Sep 27, 2018 11:01:53 AM

Reading time: 3 minutes

Thinking woman in glasses looking up with light idea bulb above head isolated on gray wall background"Employee scheduling automates the process of creating and maintaining a schedule. Automating the scheduling of employees increases productivity and makes many secretarial and manual scheduling positions obsolete".

Such solution usually tracks vacation time, sick time, compensation time, and alert when there are conflicts. As scheduling data is accumulated over time, it may be extracted for payroll or to analyse past activity.

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Topics: September 2018, Workforce scheduling

You finally hired the right person. Great! What's next?

Posted by Ken Peh on Sep 25, 2018 10:57:00 AM

Reading time: 2 minutes

Business man pointing to transparent board with text You're Hired!Yes! You finally hired the correct person for their dream job. How about giving them what is required to start on the job effectively?

In today's competitive business world, it is important to provide every staff the correct tool to ensure maximum productivity. By the moniker of "tool", our article here today refers to proper and systematic planning of staff timetable. This explains the importance of workforce scheduling and how it comes into play in a high performing organization.  

In a light-hearted manner to kick-start your week, learn the importance of workforce scheduling via the entertaining comic strips: 

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Topics: September 2018, Workforce scheduling

Step-by-step Breakdown of a Predictive Workload

Posted by Audrey Wong on Sep 21, 2018 9:10:54 AM

Reading time: 1 minute

Heard of predictive workload but still unclear of what it is all about? Read this article for a step-by-step breakdown on how FriarTuck leverages AI to construct predictive models for its clients. 

PW

Illustration is a copyright of FriarTuck Pte Ltd

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Topics: Predictive Workload, September 2018

The costly mistake of poor workforce management

Posted by Audrey Wong on Sep 19, 2018 11:14:00 AM

Reading time: 2 minutes 

comic strip 2

Tired of poor workforce management in your organization? Good news: you’re not alone. One writer even goes so far as to make the claim that “if you’ve never felt overworked at some time in your career, you probably don’t have a pulse.”

 

Regardless to how much of poor workforce management we have ever encountered, there is a solution to the problem!

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Topics: Predictive Workload, September 2018

4 Benefits of Predictive Workload for smart workforce planning

Posted by Ken Peh on Sep 17, 2018 11:02:53 AM

Reading time: 4 minutes

 Conceptual image of human brain in colorful splashes“To expect the unexpected shows a thoroughly modern intellect.” – Oscar Wilde. The famous playwright and cultural commentator was quoted making this comment in the late 19th century, at a time where the world was busy dealing with the technological advancements of the first Industrial Revolution.

 

Today as the era of Industrial Revolution 4.0 sweeps us up, "expect the unexpected" continues to be one of the drivers of modern intellect.

 

However, despite being a concept that has been around for a long time, many organizations still struggle to realize, leverage, or exploit the benefits of today’s concept of “expect the unexpected” – through the form of predictive workload or predictive analytics.

 

Besides the obvious benefit of keeping your organization ‘smart’, here are 4 vital benefits of having predictive workload for your organization.

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Topics: Predictive Workload, September 2018

Why predicting workload is vital in today’s changing labour dynamics

Posted by Audrey Wong on Sep 14, 2018 10:14:00 AM

statsA recent Forbes report revealed that almost half of large and mid-size companies in the United States tapped on a contingent workforce to meet the highs and lows of seasonal demands. A contingent workforce comprises of non-employee or free agent talent, which includes independent contractors, freelancers, consultants and temporary workers.

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Topics: Predictive Workload, September 2018

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